Privacy Policy

This policy explains how Impressole ("we", "us") handles personal information when you visit this website or place an order.

What we collect

• Order details: your name, phone number, email, delivery address and the items you buy.
• Account details: if you sign in, your email address (verified with a one-time code; we store no passwords), plus saved addresses.
• Messages: anything you send through the contact form or by email.
• Technical data: basic request data such as IP address and browser type, used for security and to prevent abuse.

How we use it

• To process, confirm, ship and support your orders, including Cash on Delivery confirmation calls or messages.
• To send order emails such as confirmations, invoices and shipping updates.
• To answer your questions and handle returns.
• To keep the site secure and meet legal and tax obligations.

We do not sell your personal information.

Who we share it with

Only the service providers needed to run the shop: our courier partners (name, phone and address for delivery), our hosting and database provider (Cloudflare), our email delivery provider, and bot protection (Cloudflare Turnstile). Each receives only what it needs for its job.

Cookies

We use essential cookies to keep your cart and sign-in working. We do not use advertising cookies.

How long we keep it

Order and invoice records are kept as long as required by Indian tax law. You may ask us to delete your account and any data we are not required to keep.

Your choices

You can view and update your details in your account, or email care@impressole.com to access, correct or delete your information.

Contact

Impressole, Indraprastha, SB Road, Pune, Maharashtra 411016, India. Email care@impressole.com.