Policies
Shipping & Cash on Delivery
Last updated: 25 September 2026
Free shipping across India
Every Impressole order ships free to serviceable pin codes in India. There is no minimum order value.
Cash on Delivery
You can pay in cash when your parcel arrives. Choose Cash on Delivery at checkout; a ₹49 COD fee is added to the order. Please keep the exact amount ready if you can, as couriers may not carry change.
Prefer to pay online? Choose UPI at checkout (no fee) and pay in the secure checkout popup. We dispatch UPI orders once the payment is verified.
We may call or message you on the phone number you give at checkout to confirm a COD order before dispatch. Orders we cannot confirm may be cancelled.
Dispatch and delivery times
- Orders are usually packed and dispatched within 1 to 2 working days.
- Delivery typically takes 3 to 7 working days after dispatch, depending on your location.
- Remote areas and public holidays can add a few days.
Once your order ships we email you the courier name and tracking number. You can also check status on the Track Order page.
Refused or undelivered parcels
If a COD parcel is refused or the courier cannot deliver it after their attempts, it returns to us and the order is cancelled.
Damaged in transit
If your parcel arrives damaged, please take a photo and write to care@impressole.com within 48 hours of delivery. We will sort it out as described in our Refund Policy.
Questions
Email care@impressole.com or call +91 87669 52300 (Mon to Sun, 9:00 am to 5:00 pm IST).